Understanding your monthly reports

Start with the Sheraton report

Our recap explains what happened during the month, what needs attention, and what we’re doing about it. For a rental home, that may be a vacancy, repair, or unusual expense. For multifamily properties, it also covers occupancy, delinquency, leasing activity, condition, and upcoming decisions.

The reporting period

Monthly reporting follows our review of the property’s financial activity. It is a recap of the period shown on the report. A payment, repair, or move-in after that period may appear in the next report. Questions and matters needing your input can be discussed between reports.

Cash flow statement

This shows income and expenses recorded for the period and the net cash flow after those expenses. The twelve-month view helps us compare recent results, spot unusual costs, and see whether recurring bills are posting as expected. The net figure may differ from your distribution because of reserves and other funds held for the property.

Balance sheet

This shows cash, other assets, amounts owed, and recorded owner equity at a particular date. Security deposit liability is money held for residents’ deposits. Prepaid rent is rent received ahead of the period it covers. Accounts receivable is money still owed to the property. Recorded equity is an accounting figure, rather than an estimate of market value.

Rent roll, work orders, and inspections

The rent roll shows occupied and vacant units, rents, and resident balances. Work-order detail helps explain repair activity and charges. Inspection information and photos provide context for condition and recommended work. The reports included depend on your property and management arrangement.

When something needs explaining

Call the office with the property, report month, and item you’re looking at. We can review the activity with you. Your statements, financial reports, and shared documents remain in AppFolio.

A question about your property?

Give us a call. You don’t need to know which department to ask for.

Call (530) 342-2214Monday–Friday · 9:00 a.m.–4:30 p.m.

This is a general guide. Your management agreement sets the services, fees, reserves, and approval limits for your property.