Start with the main office
Call (530) 342-2214, Monday–Friday, 9:00 a.m.–4:30 p.m., or email info@sheratonrem.com. Let us know the property and what you need help with. We’ll get the question to the person who can help.
You don’t need to wait for a report
If something in your statement is unclear, or you want to discuss a vacancy, repair, or upcoming project, give us a call. Include the report month or work item when you have it handy.
Urgent property problems
The after-hours maintenance line is (530) 520-1405 for urgent property problems when the office is closed. Routine account and reporting questions should go to the main office. For immediate danger or a life-threatening emergency, call 911 first.
Help with AppFolio
Use your owner portal for statements, financial reports, shared documents, and account functions. If you need the setup invitation or can’t find a report, contact the office and we’ll help.